Frontline healthcare and social service workers have been instrumental in the fight against COVID-19—many risking their own health and wellbeing in their efforts to control the spread. Along with the worry of possibility bringing home the virus to their families, leaving many no choice but to isolate in their own homes, they also have had to contend with the trauma of patients, coworkers and clients falling prey to COVID-19 all around them.

Recognizing and responding to the overwhelming reports of the devastating mental health impacts of COVID-19 on frontline healthcare and social service workers, Canadian Mental Health Association, York Region and South Simcoe (CMHA-YRSS) is now offering free telephone counselling support, funded in partnership with The Regional Municipality of York, for those that reside or work in York Region.

“Hearing continual reports about frontline workers, who are dealing with helplessness, burnout and psychological stress, we knew we needed to find a way to step in and help,” says Jun Maranan, Director of Services at CMHA-YRSS. “Frontline workers have worked tirelessly to support others during the pandemic, now we hope they will reach out so we can be there for them.”

Frontline healthcare and social service workers who are looking for free, confidential support, can register for short-term telephone counselling (1 to 3 sessions) by calling the CMHA-YRSS general phone line at 1-866-345-0183 or 905-841-3977, Monday to Friday from 8:30 a.m. to 4:30p.m. They will be connected with a counsellor who will assist them with exploring topics such as coping with feelings of depression, managing anxiety, exploring opportunities for change and more.

“We’re here for you,” says Maranan. “Don’t hesitate to connect with us.”


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