Markham Stouffville Hospital, Mackenzie Health and Southlake Regional Health Centre have each opened an assessment centre to help screen patients experiencing COVID-19 symptoms – a move that will rapidly expand screening and ease pressures on hospital emergency departments.
You should attend a centre if you’re experiencing symptoms – which include fever of more than 38°C or 100°F combined with a new or worsening cough and/or new or worsening shortness of breath symptoms – and have returned from travel outside Canada within the last 14 days, been in close contact with someone who is a presumptive or confirmed case of COVID-19, and/or been in close contact with someone who has flu-like symptoms who has travelled outside Canada in the last 14 days.
Each centre is managed by hospital staff and is located close to an emergency department in case any patients being assessed need urgent care. Patients who are sick but don’t require hospitalization may be asked to self-isolate or self-monitor at home. Not everyone who attends an assessment centre will be tested for COVID-19.
Each hospital will manage its assessment centre on its operational capacity. You’re advised to check your local hospital’s website for hours of operation and procedures. York Region Public Health is working with local hospitals, emergency services and other health agencies to connect with anyone who may require COVID-19 testing and will also contact anyone who completes a test with their results.
If you have concerns about symptoms, contact your primary care provider or call Telehealth Ontario at 1-866-797-0000, which is available around the clock. The federal government encourages everyone to follow community-based measures to help mitigate the spread of the disease, such as good hand hygiene, coughing into the elbow and social distancing, which means deliberately creating more space between people.
Markham Stouffville Hospital (www.msh.on.ca) is at 381 Church St. in Markham., Mackenzie Health (www.mackenziehealth.ca) is located at 10 Trench St. in Richmond Hill and Southlake Regional Health Centre (www.southlake.ca) is at 596 Davis Dr. in Newmarket.
There are also new screening processes in place at Markham Stouffville Hospital (MSH), and some entrances have been closed.
“The health and safety of our people, patients, families and visitors is our top priority,” said Jo-anne Marr, President and CEO of MSH. “These new measures will improve access to care for those who need to be assessed for COVID-19 and help us to protect everyone who works and receives care at our sites.”
Visit york.ca/covid19 for more information.
The following MSH visitor restrictions are in place:
• Visiting hours will be shortened to between 12 p.m. and 8 p.m. daily.
• One (1) visitor will be allowed per patient.
• No visitors under the age of 16 will be permitted.
• Visitor access will be restricted to the unit or area where the patient is receiving care.
• Exceptions to these restrictions will be made on compassionate grounds and on a case-by-case basis in the following areas: Intensive Care Unit (ICU), Childbirth and Children’s Services and Palliative Care.